Returns & Exchanges
At Gusto Foods, we strive for the highest quality in every bite, but if your order arrives damaged or incorrect, we are committed to making it right. Due to the perishable nature of our products, we offer replacements or refunds on qualifying items within 14 days of delivery.
Return Process
- 1.Inspect Your Delivery
Upon arrival, please check your package for any signs of damage, missing items, or temperature concerns that may affect food safety.
- 2.Contact Support
Email our customer care team at [email protected] with your order number and clear photos of the product and packaging in question.
- 3.Verification Review
Our quality assurance team will review your claim within 48 hours to determine if a replacement, store credit, or full refund is the best solution.
- 4.Resolution Delivery
Once approved, we will immediately dispatch a fresh replacement at no extra cost or process a refund to your original payment method.